Hancock Regional Hospital Deploys V-locity for MEDITECH on Virtual Servers to Solve Critical Performance Issues

The team deployed V-locity on 60 MEDITECH dedicated servers and saw performance problems disappear--overnight--without additional hardware.

With a large user-base of doctors and nurses accessing MEDITECH® software to create and append records, track patients, and handle every detail of records management, there is zero margin for slow response time and loading errors. On a busy day, the staff tends to a full ER and a full waiting room—every second to access data is absolutely critical.

When the hospital began to experience performance issues that impacted users’ ability to access patient records in critical emergency room scenarios, Hancock Regional needed a solution.

Because of bottlenecks and latency issues caused by excessive I/O traffic pushed from VMs to SAN, Ryan Barker, Technology Specialist, explained, "I started looking at the SAN, then heard about the problem of excessive split I/Os generated by the Windows® OS, which is magnified in I/O intensive applications like MEDITECH.”

Looking into the split I/O problem created by Windows, Ryan learned about excessive NTFS file fragmentation, which leads to severe performance degradation. Needing an immediate solution, Ryan turned to MEDITECH support, where he heard about V-locity. “We were referred by MEDITECH directly, so we started the assessment,” says Ryan. “If V-locity did what it claimed—without having to upgrade the SAN or add hardware—it was by far the best solution. So we deployed V-locity to all 60 servers and started measuring results.”

Over the first two weeks of running V-locity on all the MEDITECH VMs, Ryan requested several tests from the Core Team, all reporting impressive results. “The feedback I’m getting from the Team is very positive; they are seeing major improvement." Ryan continues, “Compiling a list of 16 patients took 13 seconds. With V-locity it now takes only five seconds to load 19. That’s a major improvement when you’re talking about a busy day in the ER.”

To read more on V-locity's MEDITECH benefits, download the full case study.